Shipping policy
Order Processing
All orders are processed within 1–3 business days (excluding weekends and public holidays). Once your order has been processed, you will receive a confirmation email with shipping details.
During busy periods, processing times may be slightly longer.
UK Shipping
We currently ship throughout the United Kingdom.
Estimated delivery times:
- Standard Delivery: 2–5 business days
- Express Delivery (if available): 1–2 business days
Delivery times are estimates and are not guaranteed.
International Shipping
At this time, Envelora only ships within the United Kingdom. We do not currently offer international shipping.
If international shipping becomes available in the future, this Shipping Policy will be updated accordingly.
Shipping Delays
We are not responsible for delays caused by:
- Courier services
- Severe weather
- Industrial action
- Circumstances beyond our reasonable control
Incorrect Shipping Information
Please ensure all shipping information is correct before placing your order.
Envelora is not responsible for delays or losses resulting from incorrect or incomplete delivery information provided by the customer.
Lost or Damaged Parcels
If your parcel arrives damaged or is lost in transit, please contact us within 7 days of the expected delivery date at:
We will work with the courier to investigate and assist where possible.
Contact
For shipping-related questions, contact: